FAQs

Frequently Asked Questions
What services does First Choice MedBilling provide?
We offer full Revenue Cycle Management (RCM) for healthcare providers—with a strong focus on ABA therapy. Services include claim submission, payment posting, denial management, appeals, AR recovery, eligibility checks, credentialing, and authorization management.
Do you specialize in ABA billing?
Yes! ABA billing is our primary specialty. With more than 10 years focused specifically on ABA therapy, we understand payer rules, documentation requirements, and unique ABA coding and authorization needs.
What makes your billing service different from others?

We bring over 30 years of revenue cycle experience and pride ourselves on communication, accuracy, transparency, and client support. Providers often say we feel like an extension of their team—not just a billing service.

What states do you serve?
We serve providers nationwide. Current clients are located across more than 20 states including NJ, MA, NC, SC, VA, MI, IN, TN, TX, FL, AZ, MD, CO, GA, LA, KS, NY, RI, NM, IL, CA, WV, PA, and MN.
How does your credentialing service work?

Our dedicated credentialing specialists handle the entire enrollment process for both commercial and Medicaid payers. We manage applications, follow-ups, updates, and all communication to ensure timely approvals.

In 2025, we were honored to be recognized as a preferred credentialing partner for a popular ABA software company.

Do you offer authorization services?
Yes. Our team manages all aspects of obtaining and maintaining authorizations, helping you avoid delays and denials. This service can be added to your billing package.
What is included in your standard billing service?

Our full-service RCM includes:

  • Weekly claims entry
  • Claim scrubbing and clean submission
  • Denial management & appeals
  • Payment posting
  • AR management & recovery
  • Eligibility checks
  • Customized weekly/monthly reporting
  • Trend tracking & proactive communication
  • Collections management
How do I get started with your services?

You can fill out the form on our Contact page or email us directly at info@firstchoicemedbilling.net. Once we learn about your practice, we create a personalized plan to fit your needs.

What are your pricing options?

We offer competitive and customizable pricing based on the specific services your practice needs. Contact us for a tailored quote.

How quickly do you respond to client inquiries?

We pride ourselves on responsiveness. Our business hours are Monday–Friday, 8am–5pm, and all billing support questions receive a response within 24 hours.

How do you handle service invoice disputes or errors?
Disputes can be submitted in writing within 15 days of the invoice date. We acknowledge all inquiries within 2 business days and resolve them as quickly as possible.
What Billing and EMR systems are you familiar with?
We have experience with Tebra, CR Essentials, Passage Health, Aloha, Motivity, Central Reach, Therapy PM and Theralytics.