Privacy Policy

Last Updated: April 15, 2026

1. Introduction

First Choice Med Billing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms of this Privacy Policy.


2. Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Business/practice information
  • Any information submitted through forms or email

B. Healthcare & Billing Information

As a medical billing company, we may process Protected Health Information (PHI) on behalf of healthcare providers.

This may include:

  • Patient identifiers
  • Insurance information
  • Claims and billing data

We process this information strictly in accordance with applicable laws, including HIPAA.

C. Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on pages

3. How We Use Your Information

We use the information we collect to:

  • Provide billing and administrative services
  • Communicate with clients and respond to inquiries
  • Improve our website and marketing efforts
  • Comply with legal and regulatory obligations

4. HIPAA Compliance

When acting as a medical billing service provider, we function as a Business Associate under HIPAA.

We:

  • Protect the confidentiality of PHI
  • Use PHI only for permitted healthcare operations
  • Maintain appropriate safeguards (technical, administrative, physical)

We do not sell or use PHI for marketing purposes.


5. Cookies, Tracking & Advertising Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect:

  • IP address
  • Pages visited
  • Time spent on pages
  • Device and browser data

This information helps us improve website performance and user experience.

You can opt out of Google Analytics tracking by using browser add-ons or adjusting your browser settings.


Meta Pixel (Facebook Pixel)

We may use Meta Pixel to measure the effectiveness of our advertising and better understand user behavior.

Meta Pixel may track:

  • Website visits
  • Pages viewed
  • Actions taken (such as form submissions)

This allows us to:

  • Deliver more relevant ads
  • Retarget visitors on platforms like Meta Platforms
  • Measure advertising performance

You can control ad preferences through your social media account settings.


6. Sharing of Information

We may share information only as necessary:

  • With healthcare providers (our clients)
  • With insurance companies for claims processing
  • With service providers under confidentiality agreements
  • When required by law

We do not sell personal information.


7. Data Security

We implement reasonable and appropriate security measures, including:

  • Encrypted data transmission
  • Secure systems and access controls
  • Safeguards for sensitive healthcare data

However, no system is completely secure.


8. Data Retention

We retain information only as long as necessary to:

  • Provide services
  • Meet legal and regulatory requirements
  • Resolve disputes

9. Your Privacy Rights (Texas Residents)

If you are a resident of Texas, you may have rights under applicable state privacy laws, including the Texas Data Privacy and Security Act (TDPSA).

These rights may include:

  • Requesting access to personal data we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of your personal data (where legally permitted)
  • Opting out of certain data processing activities, including targeted advertising

To exercise these rights, please contact us using the information below.

Note: Certain information, including Protected Health Information (PHI), may be exempt from these rights under HIPAA.


10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.


12. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact:

First Choice Med Billing
Website: http://firstchoicemedbilling.com/
Email: info@firstchoicemedbilling.net